Support
Find answers to common questions below, or contact us and we’ll help you out.
Contact us
Email us and we’ll reply within two business days.
Frequently asked questions
How does Stackable make a build?
Describe what you want in plain words, like “a red race car.” Our AI designs a real, buildable brick model, then gives you a 3D preview and step-by-step instructions to follow.
My build isn’t quite what I pictured. What can I do?
Every build is AI-generated, so results vary. Keep chatting to refine it. Try “make it bigger,” “add wings,” or “use more blue,” and each message updates the build.
Can I build with bricks I already own?
Yes. Tap the camera to scan a pile of your bricks, and Stackable suggests builds you can make from what you have. Your photos are used only to recognize bricks.
What’s the difference between Free and Pro?
Free includes 5 builds a month. Pro raises that to 50 builds a month and starts with a 3-day free trial. Pro is $9.99 per month or $99.99 per year, and you can cancel anytime in your App Store subscription settings.
How do I delete my account and data?
Open Settings in the app and tap Delete account. Deletion is immediate and permanent, and it removes your personal data. This can’t be undone.
How do I report or block content in the community?
On any community build, tap the more menu (the three dots) and choose Report or Block. Reported builds go to our moderation team, and blocking hides that creator from you.